InTouch

InTouch facilitates messaging with patients within the healthcare continuum.

InTouch allows the practice to communicate with patients per their preferred method of communication; improving the patient experience and increasing practice efficiency. Fully compliant and certified to meet all HIPAA and CMS healthcare communication standards, InTouch ensures that patient, provider and practice privacy is never compromised.


Features:

SMS Reminder and Notification Service

  • Send patient appointment reminders and Receive Real time confirm/cancel responses into Intelligent Medical Software.
  • Send Care Portal/Patient App notification to patients.
  • Send patient reminders alerts.
  • Send birthday greetings.
  • Send alerts to providers when a patient is checked in.
  • Send Reminders to patients about their upcoming allergy shots.

Email Reminders

  • Send patient appointment reminders and Receive Real time confirm/cancel responses into IMS.
  • Reminders about upcoming/missed allergy shots.
  • Care Portal/Patient App Notifications.
  • Patient Reminder Alerts.

Benefits:

  • Improve overall practice communications
  • Mobile messaging provides added communication flexibility
  • Multiple options for patient outreach
  • Communicate with patients using their preferred contact method(s)
  • Free-up staff to focus on other revenue generating tasks
  • Secure communications means patient privacy is not compromised
  • Significantly reduce "No Shows"
  • Review detailed daily reporting that synchronizes with your scheduler