Sandeep Gupta, MD, Director:
• "I consider IMS - the premier software for Allergists."
• "What I found in IMS was a well integrated CCHIT certified program in wide clinical use, that was committed to our specialty (allergy/immunology)!"
• "The best feature about IMS, however, is the support. They literally are a click away and if that does not solve the problem – they are available by phone. Their
customer support to say the least is excellent."
• "I recommend IMS to any allergy practice and would choose them again in a heartbeat. It was definitely the best decision I made in 2008!"
Dr. Michael Lenoir, MD, Physician and Practice Owner:
• "Medical Manager was always a quagmire. Getting support was difficult and as a physician, I never felt that I had control over any of my practice’s dynamics.”
• "IMS allows me to review physician and patient activity from anywhere, and to stay on top of management issues. The reports that are available to me instantaneously
are very
helpful in assisting me in redefining resources to meet the needs of various aspects of my practice.”
• "I feel more in control with IMS.”
Denise Lenoir, Nurse Practitioner:
• "IMS visit note documentation is much better. I can keep track of how long my patients have been waiting, and
we have been able to cut out many tedious tasks and use the staff for more useful activities.”
Doris Gee, Physician Assistant:
• "From a provider’s point of view, it’s great to have a system customized to meet our specific needs. Medical Manager could never do what IMS does.”
• "Comparing IMS and Medical Manager is not fair, it like comparing a Ferrari and a Pinto. IMS is saving us
money and time.”
• "We have significantly reduced our expenditures for paper, charts, Xerox toner, and other miscellaneous office supplies. But what I really like is that it saves us time
through better organization. I also like the environment of accountability that it creates among staff members because our actions are recorded in the system.”
• "We could make appointments with Medical Manager, but it was difficult. Appointments are easy with IMS and you can Manage multiple patients easily.”
Elizabeth Lopez, Medical Assistant:
• "Before IMS, I just did procedures and wasn’t involved in the clinic’s work flow. Now with IMS, I know what is going on. I don’t have to waste time walking to the front desk and asking questions every five minutes.”
• "I never used Medical Manager, but I use IMS because we have access to everything. Now, we’re able to handle prescriptions better, fax or print from one location and
view lab results in one place. I’m glad we no longer have to search for a charts or call for labs to be re-faxed; we wasted a lot of time doing that.”
• "IMS does make my job a lot easier, I was really scared to use a computer because I didn’t like them, but IMS is really easy to use. I like it.”
Kendra Hearne, Medical Assistant:
• "IMS lets you easily make changes to the system and keep track of what changes were made.”
• "IMS is much easier to schedule with than Medical Manager; that system was limited.”
• "IMS is easier to use, I had worked with Medical Manager for seven months and still felt uncomfortable with it. After I had been using IMS for only a month, I felt more comfortable than I ever did Medical Manager.”
• "One thing that I really like is the fact that everything is documented and easy to get to. We don’t have to search through charts for copies of insurance cards; they’re right there for you.”
• "IMS has really improved the productivity of the doctor, now he can spend quality time with our patients.”
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Grysel Hernandez, Front Office:
• "Now we save time by not pulling or filing charts. The biggest benefit is that both offices can have access to the same patient charts; we don’t have to transport them back and forth or spend time faxing records over.”
• "When it comes to the IMS support team, you’re like a Radio Shack™ — we have questions and you have answers. With Medical Manager, when we had problems, we had to use the phone and they would try to walk us through the problem, but it was always very confusing. With IMS, they look at our actual screens and solve the problem. If it can’t be fixed remotely, their on-site service is fast.”
• "As a supervisor, I can more effectively monitor the flow of the clinic and my staff’s workload. IMS lets me be a better supervisor because I can keep track of
everyone’s work without having to leave my office.”
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Asmara Puckett, Front Office:
• "IMS saves lots of time; it really speeds up the check-in process. I like being able to handle multiple task, like faxing and processing prescriptions from my desk with out having to run around.”
• "I never had proper training from Medical Manager, but with IMS, their staff has been really helpful in getting me up to speed to do my job.”
• "One thing I like about IMS is that I have quick access to everything. Also, the system’s multiple options make me feel as if I can run the whole office without having to leave my desk and I definitely have less
paperwork to do.”
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